Frequently Asked Questions

Following is a list of frequently asked questions -- and their answers -- regarding SF State's 2017 Commencement Ceremony. Please check back often for updates.

How do I get guest tickets?

Guest tickets are distributed to graduating students when picking up regalia.  Tickets are included in the fee to rent or purchase regalia.  Each graduating student participating in Commencement receives up to seven (7) guest tickets. You need one ticket for every person entering AT&T Park except for graduating students in regalia. Children younger than 2 years old do not need a ticket for entry. Please note that replacement tickets will not be issued if your allotment is lost or destroyed. SF State prohibits the direct or indirect sale or auction of Commencement tickets.

No additional tickets will be distributed.  If you need more than seven (7) tickets you may be able to obtain them from fellow graduating students who will not be using their full allotment.  The Commencement Office will not have any extra tickets for distribution.

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How do I obtain disability access services for either myself or my guests?

AT&T Park is an accessible event space. If you need disability access assistance or have questions about ballpark accessibility, please do not hesitate to see any AT&T Park Guest Services member or SF State volunteer on Commencement Day. You can find additional information in the Disability Access Page.
 

PLEASE NOTE: Wheelchairs or other mobility devices will not be provided by San Francisco State University or AT&T Park. View a list of local vendors and rental agencies.

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Will my name be called during the ceremony?

No, but your name will be displayed on the large screen prior to the ceremony. The names will be listed in the order they appear in the Commencement program booklet so that you can time when your name will be displayed.

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When will I receive my diploma?

At the Commencement ceremony, you will receive a diploma cover. Your actual diploma will be sent to the address you listed on your graduation application. Those not attending the ceremony may request a diploma cover at the One Stop Student Service Center (in the lobby of the Student Services Building) or by calling (415) 338-2787 or emailing  records@sfsu.edu.

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Can my family and friends get close enough to take my photo on stage?

No. We know this is a special day and that families and friend of graduating students want to take photographs but because of access restrictions this is not possible. A professional photography company will be taking photos prior to graduating students entering the ballpark. Graduating students will receive order forms directly from the company.

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Where may I view the Commencement Ceremony video?

A recording of the event will be made available to the public by Monday, June 5, 2017 on the official SF State YouTube channel.

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Are there any special instructions that my guests and I need to know?

No pets, except service animals, will be allowed in AT&T Park. Also, alcoholic beverages, smoking, balloons, banners, signs, beach balls, silly string and fireworks are not allowed at Commencement.

Commencement will take place rain or shine. The weather in San Francisco is unpredictable and can change rapidly throughout the day. It is suggested that guests wear layers.

Graduating students and guests will walk through a metal detector as their tickets are being scanned. If the device detects something on a graduating student or guest, that person will be checked with a handheld wand, and there will be further security follow-up if needed.

In accordance with San Francisco City Ordinance, AT&T Park is a smoke-free facility with no smoking areas. Smoking is not permitted anywhere in the ballpark. Electronic smoking and any other vaporized smoking is also not permitted anywhere inside.

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