Frequently Asked Questions

Female Graduate in her regalia taking posing with the gator mascot wearing a regalia

Each graduate participating in Commencement received up to seven (7) guest tickets when picking up their regalia. You need one ticket for every person entering Oracle Park except for graduates in regalia. Children younger than 2 years old do not need a ticket for entry. Please note that replacement tickets will not be issued if your allotment is lost or destroyed. SF State prohibits the direct or indirect sale or auction of Commencement tickets.

No additional tickets will be distributed.  If you need more than seven (7) tickets you may be able to obtain them from fellow graduates who will not be using their full allotment.  The Commencement Office will not have any extra tickets for distribution.

Yes, the Will Call windows along King Street will be open and guests can leave and pick up tickets.

Yes, concessions will be open at Oracle Park to sell food and beverages (with the exception of alcohol).  You may also bring in food and beverages.  Please refer to the restrictions noted in "Bags, Containers and Coolers" and "Bottles and Cans" sections of the rules.

SF State highly recommends using public transportation to get to Oracle Park.  Construction in the area is expected to cause delays.  For information about how to get to the ceremony please visit the Transportation Page.

Oracle Park is an accessible event space. Please visit the Disability Resources page for some general information to help make your Commencement experience as enjoyable and comfortable as possible.

No, but you will appear on the scoreboard as you enter the ballpark and as you receive your diploma cover.

No. We know this is a special day and that families and friend of graduates want to take photographs but because of access restrictions this is not possible. A professional photography company will be taking photos prior to graduates entering the ballpark. Graduates will receive order forms directly from the company.

No pets, except service animals, will be allowed in Oracle Park. Also, alcoholic beverages, smoking, balloons, banners, signs, beach balls, silly string and fireworks are not allowed at Commencement.

Commencement will take place rain or shine. The weather in San Francisco is unpredictable and can change rapidly throughout the day. It is suggested that guests wear layers.

Graduates and guests will walk through a metal detector as their tickets are being scanned. If the device detects something on a graduate or guest, that person will be checked with a handheld wand, and there will be further security follow-up if needed.

In accordance with San Francisco City Ordinance, Oracle is a smoke-free facility with no smoking areas. Smoking is not permitted anywhere in the ballpark. Electronic smoking and any other vaporized smoking is also not permitted anywhere inside.

For security reason Oracle Park does not allow in and out privileges.

If a guest has lost an item, he/she should contact the nearest Guest Services staff member for assistance. Items will be held for one week. Unclaimed items will be donated to charity. After the Commencement guests may call Lost and Found at (415) 972-2156 and leave a detailed description of the lost item, with the time, date and location of where they think the item was misplaced. Guests may also e-mail Lost and Found at lostandfound@sfgiants.com with this information.

At the Commencement ceremony, you will receive a diploma cover. Your actual diploma will be sent to the address you listed on your graduation application.

Diploma covers will not be mailed with diplomas.

Diploma Cover

You may request an SF State diploma cover from the Registrar’s Office as well in person at the One Stop Student Services Center or via request through http://registrar.sfsu.edu/help.

Include your name, SF State ID number, date of graduation, and mailing address.